For returns:
If your ordered within 30 days, you can request a return from Amazon:
https://www.amazon.com/gp/orc/returns/homepage.html/ref=hp_200572800_clickhere
If your had your product for over 30 days (which is outside the Amazon return/refund policy), our product replacement warranty kicks in.
Please give us your order ID, current address, phone number, and reasons of the return. We will provide a shipping label in the following email for your product return.