FAQ

Default solution folder, feel free to edit or delete it.

Mist variables
There are many factors when the mist comes out.  Differences in temperature, water level, humidity and air flow can all play a factor.  Each unit may someti...
Wed, 27 May, 2015 at 2:13 PM
Gardenia Lasting
I don't know that we can really answer your question about how long a bottle of oil will last, only because there are so many setting options it will re...
Wed, 1 Jul, 2015 at 10:37 PM
Not auto shut off
Thank you for your feedback.  For the auto shut off feature, to test if the diffuser is working properly, you can try putting a little bit of water (3...
Tue, 18 Aug, 2015 at 9:35 PM
Customer ask for where to return
For returns: If your ordered within 30 days, you can request a return from Amazon: https://www.amazon.com/gp/orc/returns/homepage.html/ref=hp_200572800...
Sun, 6 Sep, 2015 at 9:54 AM
Hibiscus - lid is hard to open
This is one of the FAQ: The surface of the outer cover of the Hibiscus model is too slippery to pull out, any tips? Try to put your thumb or index fing...
Tue, 16 Feb, 2016 at 2:08 PM
Coupon Code doesn't work
The coupon should be valid. Amazon sometimes has glitch with the coupon codes. I would suggest you log off Amazon, close out browser, open a new browser, ...
Wed, 30 Mar, 2016 at 7:41 AM